PRIVACY POLITICY
CONSULTORES REMALTEX, S.A.P.I. DE C.V. (hereinafter “Convertia”), a company duly incorporated under Mexican law and with its registered office in Mexico City, is committed to respecting your privacy and protecting your personal data. We are fully transparent about the data we collect and how we use it, whether directly or through our service providers.
General Provisions
The data you provide will be used for the purposes set out later in this Privacy Notice (hereinafter the “Notice”), including providing the services you have contracted, sending you information and updates about news and our products and/or services, and understanding your interaction with our site to improve your experience.
We will take the necessary measures to protect and keep your information safe, including mechanisms to recover it in the event of a disaster or situation that endangers it. If something beyond our control happens, we will notify you of any information that may have been compromised. We will respect data protection rights and give you control over your own information as much as possible.
Personal Data and its Processing
Personal Data (hereinafter “Data”) is information you provide through online forms and collected personally or indirectly by one of our collaborators, as well as activity tracking methods within our site; these may include Name, Surname, Phone, Email, IP Address, and preferences or interests in the products or services we offer. Convertia will never request Sensitive Data.
All your personal data provided to us will be processed and controlled by Convertia in accordance with this Notice and may be shared for specific purposes with any of our service providers, such as tools used for processing your information and third-party services.
The Data will primarily be used to:
Contact you with important information about products/services you may have acquired from us.
Provide news and commercial content relevant to your interests.
Understand your interaction with our website and improve your online experience.
Perform analytical and administrative reports that help in the operation of the company.
Furthermore, we reserve the right to use this information to comply with any legal obligation arising from the company's activity and to safeguard your integrity and that of third parties.
Data Retention Period
We will retain your personal data as long as necessary to provide you with the services you have contracted or acquired from us and until it is considered that they are no longer needed to fulfill the mentioned purposes. Afterwards, they will be deleted from our databases.
ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise these rights, you can send a request to the Convertia team via email at hola@convertiatech.com, which will contact you within a maximum period of 20 business days. This request must contain at least:
Your full name and address or other means to communicate the response to your request.
The documents that prove your identity or, where appropriate, legal representation.
A clear and precise description of the personal data for which you seek to exercise any of the ARCO rights.
Any other element or document that facilitates the location of your personal data.
Transfer of Personal Data
Your personal data may be transferred and processed inside and outside the country, by persons other than this company. In this regard, your information may be shared with our service providers for specific purposes.
Changes to the Privacy Notice
Convertia reserves the right to make changes or updates to this Privacy Notice at any time, to address legislative developments or internal policies. These modifications will be available through our website.
Date of last update: june 2024
CONTACT
52 55 5534 3841
Av. Coyoacán #1878, Int. 1405-R,
Col. Del Valle Centro, C.P. 03100,
Alcaldía Benito Juárez, Ciudad de México.
contacto@convertia-tech.com